Track user experience
Slow response times and application downtimes can discourage customers, leading to negative reviews and lower customer ratings, which can damage a company’s reputation and reduce revenues in the long run. The quality of the digital experience has a direct impact on business success, as users increasingly expect instant and error-free digital interactions.
Dynatrace automatically detects and reports problems, enabling their rapid resolution before users are affected, thus ensuring a seamless user experience.
What we offer
Track real time user activities
With real-time user monitoring (RUM), you can track the activity of even every single mobile and web user, and their interaction with backend systems. You can thus detect problems immediately and solve them quickly.
Synthetic monitoring
You can simulate user paths and automatically monitor application performance, testing your mobile and web channels from thousands of locations around the world. This allows you to proactively detect errors before they cause downtime or performance problems for your customers.
Session replay
The replay function lets you re-live the session from the user's perspective so that you can understand their experience and behaviour accurately. That will enable understanding of user interactions in detail, identify areas for improvement and optimise the user experience.